Terms and Conditions
Effective Date: October 16, 2026
These Terms and Conditions govern your access to and use of RadixDomus.com and your purchase of products through the website.
RadixDomus is owned and operated by Shanxi Zhenda Weiyue Technology Co., Ltd.
1. Website Use
By accessing or using this website, you agree to comply with these Terms and Conditions and all applicable laws. If you do not agree with these terms, please do not use the website.
You must provide accurate information when creating an account, placing an order, or contacting customer service.
2. Product Information
We make reasonable efforts to display product descriptions, dimensions, colors, materials, and images accurately. Actual colors may vary slightly depending on your device, lighting, photography, or screen settings.
Furniture measurements may have minor manufacturing tolerances. Please review product specifications carefully before ordering.
3. Product Availability
Product availability may change without notice. We reserve the right to limit quantities, correct listing errors, or cancel an order when a product is unavailable or information was materially incorrect.
If we cancel a paid order, we will issue a refund to the original payment method.
4. Pricing
Prices are shown in U.S. dollars unless otherwise stated. We may correct pricing, promotional, typographical, or calculation errors.
A discount or promotion may have additional conditions shown at checkout or in the applicable promotion details.
5. Orders and Payment
Submitting an order constitutes an offer to purchase. An order is accepted when payment is authorized and we issue an order confirmation.
We may decline or cancel an order in cases involving payment problems, suspected fraud, inventory limitations, shipping restrictions, duplicate orders, or material listing errors.
6. Shipping
Shipping terms, estimated delivery times, shipping charges, and tracking information are described in our Shipping Policy.
The standard delivery estimate is 10–20 business days after dispatch, and orders of $49 or more qualify for free standard shipping.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy. Eligible items may generally be returned within 30 calendar days after delivery, subject to the conditions described in that policy.
8. Intellectual Property
All website content, including text, graphics, product images, logos, layouts, and design elements, belongs to RadixDomus or its content providers and may not be copied, reproduced, modified, distributed, or used commercially without written permission.
9. Prohibited Conduct
You may not misuse the website, interfere with its operation, attempt unauthorized access, submit harmful code, impersonate another person, or use the website for fraudulent or unlawful purposes.
10. Third-Party Services
The website may use third-party services for payment processing, analytics, hosting, shipping, customer support, or other operational functions. Those services may have their own terms and privacy practices.
11. Disclaimer
The website and its content are provided for general shopping and informational purposes. To the extent permitted by applicable law, RadixDomus does not guarantee that the website will always be uninterrupted, error-free, or available without delay.
12. Limitation of Liability
To the extent permitted by law, RadixDomus and Shanxi Zhenda Weiyue Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from website use or a purchase, except where such limitation is not permitted by applicable law.
13. Changes to These Terms
We may update these Terms and Conditions when necessary. The revised version will be posted on this page with an updated effective date.
14. Contact
Questions about these terms may be sent to:
service@radixdomus.com
+86 15567686874
